Why an Academy?

The Neylons Academy for Growth is a unique in-house training programme that provides all staff with an opportunity to progress to management level. It was created in 2014 when Neylons recognised the increasing need for skilled site managers. The Academy is used to train individuals who are keen to fill this need.

The programme is delivered by Chief Executive Officer Maria Sava, Training Manager Anca Cioloca & Quality Manager Sandra Ribner. It is funded solely by the company. The objectives of the Academy are to enhance operational measurement and management strengths in order to deliver sustainable customer satisfaction, mobilise skilled staff to complete projects on customer sites, ensure staff succession planning, service continuity and growth capacity, to develop a pro-active culture of first-time success with staff trained and accredited to the highest standards in order to deliver quality customer service, sustain current business and build for the future. The Academy also plays a pivotal role in managing behaviors within the company structures.

The Neylons Academy Curriculum has 12 Modules

These modules are:

  • Supervisory Management.

    Planning, Organising, Controlling, Leadership, Motivation.

  • Customer Service

    What the client wants and expects from the company. Ensuring they are satisfied with our service.

  • Business Management

    Budgets, Working in a team, the Organisation

  • Project Management

    Developing projects within the company and rolling them out to deliver KPI’s. SWOT Analysis

  • HR Management

    Disciplinary action, Data Protection, Interviews

  • Training Delivery and Evaluation

    Delivering Training and evaluating staff on their work performance. Identifying any needs

  • Communication

    Effective Communication/ Feedback/ Delegation

  • Our Flex Management System

    Rostering, Audits, Work orders, Procurement

  • Performance Management

    Monitoring Staff performance and seeing potential, understanding Staff Development

  • Behavioural Management

    Manager to subordinate, Manager to Manager, Manager to Superior, 4 Colour Grid.

  • Facility Management

    Health & Safety, Compliance

  • Food Safety Management

    Understanding and application of Food Management, HACCP