OUR ACADEMIES
Becoming a skilled manager with Neylons Academy For Growth
The Neylons Academy for Growth is a unique in-house training programme that provides all staff with an opportunity to progress to management level. It was created in 2014 when Neylons recognised the increasing need for skilled site managers. The Academy is used to train individuals who are keen to fill this need.
The programme is delivered by Training Manager Anca Cioloca & Quality Manager Sandra Ribner. It is funded solely by the company. The objectives of the Academy are to enhance operational measurement and management strengths in order to deliver sustainable customer satisfaction, mobilise skilled staff to complete projects on customer sites, ensure staff succession planning, service continuity and growth capacity, develop a pro-active culture of first-time success with staff trained and accredited to the highest standards in order to deliver quality customer service, sustain current business and build for the future. The Academy also plays a pivotal role in managing behaviours within the company structures.
Objectives of Neylons Academy for Growth:
- Enhance operational measurement and management strengths in order to deliver sustainable customer satisfaction.
- Mobilise skilled staff to complete projects on customer sites.
- Ensure staff succession planning, service continuity and growth capacity
- Develop a pro-active culture of getting it right the first time with staff coached, trained and accredited to the highest standards in order to deliver quality customer service, sustain current business and build for the future.
- Managing Behaviours: Manager to subordinate, Manager to Manager, Manager to Superior.