It is my pleasure to provide a letter of recommendation for Neylons Facility Management who have worked with us since October 2013 in the provision of Catering, Dining Room, Cleaning and Laundry Services to Maryfield Nursing Home as part of our commitment to CQI and Regulatory Standards.
Prior to our association with Neylons Facility Management, finding a dependable professional and reliable outsourced solution for our in-house services had been a concern for us.
Neylons Facility Management is made up of a core group of dedicated and competent professionals, who, while moving forward using the latest and most innovative techniques available to successfully guide the completion of a project, do so in a caring and nurturing manner.
Their commitment to seeing things through, due diligence, quality and integrity were exceptional. They very quickly understood the discretion and sensitivity that is necessary to work within a nursing home environment.
As a service provider they are adequately resourced with dedicated and committed personnel who are well trained, skilled in modern techniques of facility management, well equipped with standard tools, processes and systems to perform their duties and above all very courteous and customer oriented. They are extremely professional, responsible and trustworthy.
To date, our decision to outsource the above services has received positive comments. Without the excellence and commitment to quality from the complete team, and most notably from Iulia Moldovan (Site Manager) this would not have been possible.
We absolutely recommend Neylons Facility Management to any potential client who has a desire to see its change management project completed on time and at a level of quality that is unsurpassed and we look forward to a continued relationship with them.”