Making a difference in patients’ lives

September 2023

Olga, Mater Private CorkWe were delighted to receive a lovely email from a patient, who stayed at Mater Private Cork. A big thank you to Olga Fryganas for making a difference.

“To whom it may concern,

I hope this email finds you well. I am writing to express my deepest appreciation for one of your exceptional cleaners, Olga. Her kindness and dedication to her work at the Mater Private Cork had a significant impact on my recovery during my extended stay of 51 days.

Every morning, without fail, she would take the time to inquire about my welfare, providing me with a much-needed sense of comfort and supportIn the midst of a challenging and often overwhelming environment, Olga’s warm-hearted nature and compassion shone through. Her positive presence and caring attitude created a welcoming atmosphere that helped alleviate the difficulties and monotony of a long hospital stay. It is remarkable how a simple act of kindness and a sincere smile can uplift spirits and contribute to a patient’s well-being.

Olga’s dedication to her work was evident in every aspect. The areas she cleaned were consistently immaculate, and her attention to detail was commendable. Despite the demanding nature of her job, she never compromised on her commitment to maintaining a clean and comfortable environment for patients like me.

I firmly believe that the contributions of individuals like Olga deserve recognition. Her compassion, thoughtfulness, and professionalism not only made my stay more bearable but also left a lasting positive impression on me. Olga’s caring nature exemplifies the values that I believe every healthcare facility should aspire to foster.

I would be grateful if you could convey my heartfelt appreciation to Olga on my behalf. Please let her know that her kindness and dedication did not go unnoticed, and they made a significant difference in my journey towards recovery.

Once again, I extend my sincerest gratitude to Olga and your cleaning company for the exceptional service provided. It is heartening to know that there are individuals like Olga who go above and beyond to make a positive impact on the lives of others.”

Email from Derek, patient at Mater Private Cork