Front-of-house & Concierge

Make a first great impression

Neylons Facility Management create a great welcome with our front-of-house services, including reception, Concierge and Porterage. You only get one chance to make a good first impression.

We appreciate the trust our Clients put in Neylons Facility Management to provide ‘Front of House’ services. Visitors and Staff entering your buildings will form their impression of your business from the environment they enter and the service they receive.

We can design, deliver and manage reception and concierge services tailored just for you.

We will recruit and manage a front-of-house team to create a warm welcome for your visitors and employees, providing electronic reception systems, with customer terminals so that your visitors can check-in and print out visitor security passes.

We also offer reception-based security services including visitor screening – either face to face or using technology such as body scanners – and emergency evacuation. And if you need security officers, we can deliver PSA/SIA accredited Static guarding as part of the Reception duties.

Porterage duties will be designed and delivered to meet the needs of your business, duties being supplemented to maintain productivity and value for money. Assignments may include: Mail & Reprographics, postal delivery, meeting rooms, Audio Visual support, fixtures, fittings and furniture moves.

  • Reception & Concierge services

  • Security Services

  • Porterage duties