ESG – Environmental, social and corporate governance

Statement of Policy

Neylons Facility Management is committed to corporate responsibility in order to enhance the overall value of our business. The nature of our business as well as market needs determine which issues are most relevant in addition to any minimum standards set by the Company. Our Founder, Sylvester Neylon is responsible for advising the main board on corporate responsibility matters.

Neylons Facility Management defines corporate responsibility as action taken by our Company which positively impacts on our customers, Stakeholders, employees, suppliers and the communities in which we work.

Examples of Neylons Facility Management commitment to corporate responsibility include:

  • Engaging with customers
  • Investing in the long term to bring out the best in our people
  • Investing in the communities in which we live and work
  • Providing employment and training opportunities:
  • Supporting community organisations and events:
  • Managing our environmental impact
  • Maintaining effective health and safety management systems.
  • Supporting local charitable organisations.

Neylons Facility Management is committed to reporting on our corporate responsibility policies and actions annually, which is shared with our Clients and Stakeholders.

In shaping our Company’s approach to corporate responsibility, we engage with Clients and Customer Stakeholders to ensure that we fully understand the expectations of our Company and to ensure that our policies and support programmes address relevant issues.

Neylons Facility Management always work in the context of our Client organisations business to ensure the principles of our Corporate Responsibility Policy remain relevant and consistent.

Our Company aims to set, maintain and promote high standards of corporate responsibility. Neylons Facility Management believes that a positive record as a conscientious employer, acting responsibly and with integrity will enhance our reputation, contribute to our long-term success (and to the communities in which we live and work.

Modern Slavery Policy 2023

Neylons Facility Management has a zero-tolerance approach to any form of modern slavery, servitude, human trafficking and forced labour.

We are committed to acting ethically, with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chain.

Our Policies

A number of our ISO 9001 assured policies and processes ensure that we are conducting business in an ethical and transparent manner. These include:

  • Recruitment

Neylons Facility Management operates a robust recruitment policy, including conducting eligibility to work in Ireland and the EU checks for all employees to safeguard against human trafficking or individuals being forced to work against their will.

  • Whistleblowing

Neylons Facility Management whistleblowing policy and freely available employee assistance programme assure all employees that they can raise concerns about colleagues’ treatment, or practices within our business or supply chain, without fear of reprisal.

  • Health & Safety

These policies and standards explain the manner in which we behave as an organisation and how we expect our suppliers to act as evidenced by our policies.

  • Code of Ethics

Neylons Facility Management aspires to have solid and durable relationships with those it does business with, suppliers, employees and local communities, government agencies and the public at large. It is our policy to always deal with all contacts honestly, responsibly and with integrity, whilst maintaining high standards, with the people and businesses in all of the areas we operate.

Neylons Facility Management reputation and the trust and confidence of those with whom we deal are one of our most vital resources. The protection of this resource is of fundamental importance and in recognition of this importance, it is right that our core values and approach to business are set out as clear sets of principles, rules and expectations.

The Code of Ethics and Business Conduct is available in our staff handbook which is issued to all employees upon commencement of employment and is also available via our intranet, ensuring that all employees comply with our requirements.

Our Supply Chain

  • Risk assessment

Neylons Facility Management works with key supply chain partners, all of whom must complete and pass an annual assessment of their policies, carried out by an independent third party. In addition, our suppliers, are required to provide evidence of a properly authorised Slavery and Human Trafficking Statement, signed and dated by an authorised officer; before they are added to our approved supplier list.

Neylons Facility Management are committed to paying at least the national minimum wage in Ireland and any prevailing minimum wage appropriate to employees resident in other countries.

  • Our due diligence processes

Our policies are enforced in an effort to ensure that slavery and human trafficking are not taking place within our business or supply chain.

The thorough procedures undertaken with our supply chain partners act as confirmation to Neylons Facility Management that they are committed to ensuring that slavery and human trafficking are not taking place within their own supply chain.

Our procurement team undertakes audits as part of our supply chain management to provide assurance that our suppliers are responsible partners in our service delivery. We select a number of Tier One suppliers for assessment and continue to analyse our supply chain for potential risk in the light of changes that will come from the transformation projects being undertaken with the business. Any identified shortfalls are remedied by putting a plan of action in place, to ensure that the issues are rectified.

  • Training on slavery and human trafficking

Activities are undertaken within our business and with our supply chain to raise awareness of Modern Slavery, as detailed previously, e.g. audits of tier-one suppliers and annual supplier assessments.

  • Measuring our effectiveness 

Neylons Facility Management has an agreed set of defined measures to ensure that our processes are effective and to identify opportunities to improve further. These key measures are defined below:

  1. Percentage of employees that have successfully completed their Modern Slavery training.
  2. Number of modern slavery issues reported through our Whistleblowing helplines.
  3. Percentage of Tier 1 suppliers that have been audited (including their Modern Slavery policies).
  4. Percentage of Tier 1 suppliers that agree to our Supplier Code of Conduct.

This statement is made in accordance with the requirements of section 54 (1) of the Modern Slavery Act 2015, approved by the Board of Directors of Neylons Facility Management.

CSR Initiative

When choosing a suitable CSR Initiative Neylons did not have to look too far. Some staff members had already been involved with the Rest & Recuperation Programme that Chernobyl Children International run. The organisation’s programme is ‘designed to give sick children the respite they need from the radioactive environment in which they are forced to live. Volunteer host families throughout Ireland have given more than 25,000 children the opportunity to enjoy a recuperative stay away from the debilitating environment in which they live.’

Neylons support a group of children who travel to Loughrea to stay with families twice a year. Because the same children return every year their personal development and general health improve dramatically. There is similarity in the way the Neylons Academy for Growth also works by focusing on individual personal development. Each of Neylons employees voluntarily donates 20 cents of their wages each week. Neylons match the donation allowing this employer and employee initiative to provide the funds to make it all a reality for the Adi Roche-run Foundation.

The initiative does not stop at a financial donation. The children come to visit the sites Neylons run around the country and visit Neylons staff. It is a boost of morale for both the Neylons team and the children.

United Nations Sustainable Development Goals

Neylons is committed to aligning with the United Nations Sustainable Development Goals and will participate as an SDG Champion in 2023-2024.

Neylons will be promoting our engagement and excellence in the following SDG areas:

  • SDG 06 Clean Water & Sanitation: Ensuring availability and sustainable management of water and sanitation for all.
  • SDG 07 Affordable & Clean Energy: Ensuring access to affordable, reliable, sustainable and modern energy for all.
  • SDG 12 Responsible Consumption & Production: Ensuring sustainable consumption and production patterns.
  • SDG 13 Climate Action: Taking urgent action to combat climate change and its impacts.